Privacy Policy

AlienGuards Privacy Policy

Effective Date: 12-23-2024

This Privacy Policy explains how AlienGuards ("we," "us," or "our") collects, uses, discloses, and protects the personal information of our customers and website visitors ("you").

1. Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Name, email address, phone number,¹ shipping address, billing address.
• Order Information: Order history, purchase details, payment information(we do not store full credit card numbers).
• Dental Information: Dental impressions (if submitted), dental records (if provided), and other relevant dental information.
• Communication Information: Emails, phone calls, and chat transcripts.
• Technical Information: IP address, browser type, device information, and website usage data.

2. How We Collect Information

We collect information through various means, including:

• Directly from you: When you place an order, contact customer support, or interact with our website.
• Through automated means: Cookies, web beacons, and similar technologies track your website usage.

3. How We Use Information

We may use your personal information for the following purposes:

• Fulfill orders: Process payments, ship products, and provide order updates.
• Communicate with you: Respond to inquiries, provide customer support, and send order confirmations and shipping notifications.
• Improve our services: Analyze website usage, personalize your experience, and develop new products and services.
• Marketing and advertising: Send promotional emails, target ads, and conduct marketing campaigns (with your consent where required).
• Compliance with law: Prevent fraud, comply with legal obligations, and enforce our Terms of Service.

4. Sharing of Information

We may share your personal information with:

• Third-party service providers: Shipping carriers, payment processors, and other service providers who assist us in operating our business.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or² method of electronic storage is completely secure.³

6. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your website usage. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website.⁴

7. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children⁵ under 18.

8. Your Rights

You may have certain rights regarding your personal information, such as:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete personal information.
• Erasure: Request deletion of your personal information in certain circumstances.
• Restriction: Request restriction of processing your personal information.
• Data portability: Request a copy of your personal information in a portable format.
• Opt-out: Opt-out of direct marketing communications.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting⁶ the updated policy on our website.

10. Contact Us

If you have any questions⁷ about this Privacy Policy, please contact us at Support@alienguards.com.